AvailableMax Policy

DMCA Notice and Takedown Policy

Last Updated: June 13, 2026

This DMCA Notice and Takedown Policy explains how AvailableMax Inc. (“AvailableMax,” “we,” “us,” or “our”) receives, reviews, and responds to copyright infringement notices, counter-notifications, repeat infringement, and copyright-related disputes involving user-submitted content, listing media, property descriptions, profile materials, platform content, and related services.

This Policy applies only to copyright matters under the Digital Millennium Copyright Act and related copyright processes. Other concerns, including privacy, security, trademark, impersonation, fraud, listing accuracy, MLS or IDX issues, contract disputes, or user safety issues, should be reported through the appropriate AvailableMax support channel.

1. Scope

AvailableMax may host, display, index, transmit, process, or store content submitted by users, professionals, agents, agencies, brokers, landlords, property managers, advertisers, data providers, vendors, and other third parties. This may include listing photos, descriptions, floor plans, videos, virtual tours, logos, profile content, reviews, documents, attachments, messages, and other materials.

If you believe copyright-protected content is being used on or through AvailableMax without authorization, you may submit a copyright notice using the process below. We may remove or disable access to allegedly infringing material and may take account action where appropriate.

2. Copyright Contact

Copyright notices and counter-notifications may be sent to:

DMCA agent contact information should remain current on this page and, where applicable, in the U.S. Copyright Office DMCA Designated Agent Directory. If the Copyright Office directory lists a different current contact for AvailableMax, use that current listed contact as well.

3. How to Submit a Copyright Notice

To submit a DMCA copyright notice, send a written notice to dmca@availablemax.com with enough information for us to identify the copyrighted work, locate the allegedly infringing material, contact you, and evaluate the request.

Please send only copyright-related notices to this address. Reports that do not involve copyright may be delayed or redirected.

4. Information Required in a Notice

A copyright notice should include substantially the following:

  • a physical or electronic signature of the copyright owner or a person authorized to act for the owner;
  • identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are involved;
  • identification of the material claimed to be infringing and information reasonably sufficient for AvailableMax to locate it, such as exact URLs, listing IDs, profile URLs, image links, document names, or screenshots showing where the material appears;
  • your name, mailing address, telephone number, and email address;
  • a statement that you have a good faith belief that the complained-of use is not authorized by the copyright owner, the owner’s agent, or the law;
  • a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Incomplete notices may delay review. We may ask for additional information before taking action.

5. How We May Respond

After receiving a copyright notice, AvailableMax may take one or more actions, including:

  • reviewing the notice for required information;
  • requesting clarification or additional information;
  • removing or disabling access to allegedly infringing material;
  • notifying the user, account holder, listing owner, professional, agency, broker, advertiser, or provider associated with the content;
  • restricting, suspending, or terminating accounts or content where appropriate;
  • preserving records related to the notice, response, account, listing, or content;
  • declining to act on notices that are incomplete, abusive, unrelated to copyright, or otherwise insufficient.

AvailableMax does not decide ownership disputes between third parties. Our process is designed to respond to copyright notices and counter-notifications while preserving records and platform integrity.

6. Counter-Notification

If your content was removed or disabled because of a copyright notice and you believe the removal or disabling was a mistake or misidentification, you may send a written counter-notification to dmca@availablemax.com.

A counter-notification should include substantially the following:

  • your physical or electronic signature;
  • identification of the material that was removed or disabled and the location where it appeared before removal or disabling;
  • a statement under penalty of perjury that you have a good faith belief the material was removed or disabled because of mistake or misidentification;
  • your name, address, and telephone number;
  • a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is located, or if your address is outside the United States, for a judicial district where AvailableMax may be found;
  • a statement that you will accept service of process from the person who submitted the original notice or that person’s agent.

7. Restoration After Counter-Notification

If AvailableMax receives a valid counter-notification, we may forward it to the party who submitted the original copyright notice. Unless that party informs us that it has filed an action seeking a court order to restrain the allegedly infringing activity, AvailableMax may restore the removed material or cease disabling access after the time period required by the DMCA, typically not less than 10 and not more than 14 business days after receipt of the valid counter-notification.

AvailableMax may decline restoration or take other action where the content also violates our Terms of Use, platform rules, MLS or data-provider rules, privacy or security requirements, or other applicable requirements.

8. Repeat Infringer Policy

AvailableMax may terminate or restrict, in appropriate circumstances, accounts of users, professionals, agencies, advertisers, vendors, or other account holders who repeatedly infringe copyrights or repeatedly submit infringing material.

In applying this policy, we may consider notices received, counter-notifications, repeat content patterns, the nature of the content, account history, repeat uploads, attempts to evade removals, MLS or data-provider complaints, and other relevant information. We may also remove content or restrict features before account termination where appropriate.

9. Real Estate Listings and Licensed Data

AvailableMax may display property photos, listing descriptions, virtual tours, floor plans, broker remarks, logos, MLS or IDX data, public-record references, and other real estate content from users or third-party providers. Copyright ownership and licensing rights may depend on photographers, brokers, MLSs, associations, owners, vendors, listing agreements, or other agreements.

Users who upload or submit content to AvailableMax are responsible for having the rights and permissions needed to do so. This includes rights for photos, videos, virtual tours, floor plans, logos, descriptions, documents, and other materials. AvailableMax may remove or restrict content that appears to violate copyright, license terms, MLS or IDX rules, attribution requirements, or platform rules.

10. Misrepresentations and Misuse

Submitting a false, misleading, abusive, or bad-faith copyright notice or counter-notification may create liability under 17 U.S.C. Section 512(f) or other applicable rules. Do not use the DMCA process to remove content merely because you dislike it, disagree with it, want to suppress competition, want to resolve a non-copyright dispute, or want to bypass another AvailableMax reporting channel.

AvailableMax may reject, limit, or preserve records of notices that appear abusive, incomplete, fraudulent, duplicative, or unrelated to copyright.

11. Records, Forwarding, and Disclosure

AvailableMax may forward notices, counter-notifications, contact information, URLs, listing IDs, screenshots, account identifiers, and related materials to the affected user, the complaining party, service providers, data providers, payment providers, hosting providers, law enforcement, courts, or other parties where appropriate or required.

We may retain copies of notices, counter-notifications, account records, content records, IP addresses, timestamps, audit trails, communications, and enforcement decisions for compliance, security, dispute handling, fraud prevention, repeat-infringer tracking, and recordkeeping purposes.

12. Issues Not Covered by This Policy

This Policy covers copyright notices and counter-notifications. It does not cover every complaint involving content or listings. Use the appropriate contact channel for:

13. Changes to This Policy

We may update this Policy to reflect changes in AvailableMax services, user content workflows, listing tools, MLS or data-provider requirements, Copyright Office procedures, DMCA processes, or platform rules. When we update this Policy, we will revise the “Last Updated” date above.

14. Contact

For copyright notices and counter-notifications, contact:

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