Cookie Policy

1. Scope

This Cookie Policy applies when you visit or use AvailableMax services, including availablemax.com, related subdomains, dashboards, mobile app experiences, APIs, property search tools, professional profiles, lead forms, valuation tools, contract workflows, email programs, and related features.

Some third-party services that are linked from or embedded in AvailableMax may set their own cookies or similar technologies. Those third parties control their own technologies and privacy practices.

2. What Cookies and Similar Technologies Are

Cookies are small files placed on a browser or device. Similar technologies may store or read information from a browser, device, app, email, or server request. These technologies help services work, remember settings, measure usage, protect accounts, and support communications or advertising.

• Cookies: browser files used for login, security, preferences, analytics, and other functions.
• Pixels and web beacons: small images or code used to measure page views, email opens, clicks, conversions, or campaign performance.
• Local storage and session storage: browser storage used to remember temporary search context, display preferences, lead journey context, or workflow state.
• SDKs and app technologies: mobile app or dashboard tools that may collect device, usage, crash, performance, authentication, or feature data.
• Server logs and device signals: IP address, user agent, referrer, request time, error logs, rate-limit signals, and security indicators.

3. Why We Use These Technologies

AvailableMax may use cookies and similar technologies to:

• keep users signed in and maintain secure sessions;
• protect accounts, verify requests, reduce spam, enforce rate limits, and help prevent fraud, scraping, automated abuse, or unauthorized access;
• remember search filters, map/list preferences, saved search context, professional directory journey context, language choices, and other settings;
• operate property search, maps, dashboards, mobile app features, professional profiles, valuation tools, lead forms, contract workflows, and account tools;
• measure page views, traffic sources, performance, errors, campaign results, conversions, and feature usage;
• support analytics, testing, personalization, content improvements, and product development;
• deliver, measure, limit, personalize, or improve marketing and advertising where enabled and permitted;
• process email delivery, opens, clicks, bounces, unsubscribes, suppressions, and campaign metadata where supported by our email providers;
• comply with data-provider, MLS, IDX, security, audit, platform, accounting, or legal obligations.

4. Categories We Use

4.1 Strictly necessary technologies

These are needed for core services, such as login, account access, security, fraud prevention, forms, checkout, dashboard access, API authentication, and service reliability. If these are blocked, parts of AvailableMax may not work.

4.2 Security and fraud-prevention technologies

These help detect suspicious login attempts, verify requests, support OTP or email verification, remember trusted devices, enforce rate limits, protect forms, and reduce spam or automated abuse. These may include IP address, browser or device information, user agent hash, request metadata, reCAPTCHA or similar security checks, and server logs.

4.3 Functional and preference technologies

These remember choices and improve workflows, such as search type, search filters, map/list layout, saved search context, professional comparison selections, lead journey context, app settings, and other user interface preferences.

4.4 Analytics and performance technologies

These help us understand traffic, page performance, errors, engagement, feature usage, search behavior, and service reliability. Analytics may be collected in aggregated, pseudonymous, or account-linked ways depending on the feature and your relationship with AvailableMax.

4.5 Advertising and measurement technologies

These may help us measure campaigns, understand referral sources, process UTM parameters, gclid or fbclid values, measure conversions, and deliver or evaluate advertising. Under some U.S. state privacy laws, these activities may be considered a “sale,” “sharing,” or targeted advertising.

4.6 Communications and email technologies

Email and campaign tools may process pixels, links, delivery metadata, open events, click events, bounces, unsubscribes, spam complaints, suppressions, and campaign identifiers to deliver messages, measure engagement, troubleshoot delivery, and honor communication preferences.

5. Examples of Technologies

The examples below are illustrative. The exact names, providers, durations, and technologies may change based on your browser, device, location, account status, page visited, enabled features, and provider updates.

• AvailableMax and WordPress session technologies: login sessions, account settings, security nonces, form tokens, and dashboard access controls.
• Search and workflow storage: local storage or session storage used for search type, navigation timing, lead context, professional directory journeys, comparison selections, and similar workflow state.
• Security services: Google reCAPTCHA or similar services used to protect forms and reduce automated abuse.
• Analytics and measurement: Google Analytics, Google Tag Manager, Jetpack or WordPress.com statistics, or similar analytics services where enabled.
• Advertising and conversion measurement: Google Ads, Meta/Facebook Pixel, UTM parameters, gclid, fbclid, remarketing tags, or similar campaign measurement technologies where enabled.
• Maps and embedded tools: map providers, property map tools, embedded media, and third-party widgets may set or read cookies or similar technologies.
• Email delivery and tracking: Postmark or other email providers may process delivery, open, click, unsubscribe, bounce, suppression, and campaign metadata where enabled.
• Performance and caching: caching, performance, CDN, and optimization tools may use technical signals to improve site speed and reliability.

6. Platform, Dashboard, and Mobile Storage

AvailableMax may use browser storage, app storage, tokens, API keys, session identifiers, trusted-device records, and server-side logs to support accounts, dashboards, mobile app features, favorites, saved searches, lead routing, organization workflows, contract workflows, valuation tools, and API access.

Some of this information may be tied to your account, workspace, device, browser, IP address, or session. Organization administrators may be able to see certain activity or workflow information associated with their workspace, depending on feature permissions.

7. Email, SMS, and Campaign Tracking

AvailableMax may use communication providers to send account, security, verification, transactional, support, billing, listing, policy, service, and marketing messages. Email technologies may track delivery status, opens, clicks, bounces, unsubscribe events, spam complaints, suppressions, template identifiers, campaign identifiers, and related metadata.

Marketing emails include unsubscribe options where required. Opting out of marketing emails may not stop account, security, transactional, billing, or service messages.

8. Third-Party Technologies

Third parties may set or read cookies and similar technologies when they provide services to AvailableMax or when you interact with embedded content, links, maps, ads, analytics, social features, payment pages, security checks, emails, or integrations.

These third parties may include hosting and CDN providers, analytics providers, advertising partners, social platforms, payment processors, map providers, email providers, security providers, MLS or data providers, app stores, and other technology vendors. Their use of information is governed by their own policies and agreements.

9. Duration and Retention

Cookies and similar technologies may be session-based or persistent.

• Session technologies: generally expire when you close your browser, log out, or the session ends.
• Persistent technologies: may remain for days, months, or longer unless deleted, expired, replaced, or controlled by browser, device, app, or provider settings.
• Security and audit logs: may be stored server-side for fraud prevention, account protection, troubleshooting, compliance, enforcement, and dispute handling.
• Email and campaign records: may be retained to document delivery, suppression, unsubscribe, bounce, complaint, and campaign results.

Retention periods vary based on the technology, provider, purpose, user settings, account status, legal obligations, and business needs.

10. Sensitive Information and Children’s Data

Cookies are not intended to collect Social Security numbers, government identification documents, full payment card numbers, or similar sensitive documents. Some workflows, such as identity, contract, payment, valuation, or verification tools, may process sensitive information through secure forms or service providers as described in our Privacy Policy.

AvailableMax services are intended for adults and are not directed to children under 13. We do not knowingly use cookies in connection with a child-directed service or knowingly collect personal information from children under 13.

11. Your Choices

• Browser controls: most browsers let you block, delete, or limit cookies. If you block all cookies, some AvailableMax features may not work correctly.
• Device controls: mobile devices may allow you to reset advertising IDs, limit ad personalization, restrict app tracking, or manage location permissions.
• Email controls: you may unsubscribe from marketing emails using unsubscribe links where available. Transactional, security, account, and service messages may still be sent.
• Industry tools: certain advertising choices may be available through the Digital Advertising Alliance, Network Advertising Initiative, browser controls, or platform-level tools.
• Privacy requests: you may email privacy@availablemax.com to ask about cookie-related privacy rights, targeted advertising, sale/share opt-outs, or other privacy requests.

12. U.S. State Privacy Rights

Some U.S. state privacy laws may give residents rights to opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, or certain profiling activities. Cookie-based analytics, advertising, pixels, tags, or identifiers may fall within these concepts depending on the state law and technology involved.

AvailableMax does not sell personal information for money. However, certain analytics, advertising, measurement, or tracking activities may be considered a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws.

To submit a cookie-related opt-out or privacy request, email privacy@availablemax.com with the subject “Cookie Privacy Request.” Include the email address associated with your account, if any, and enough detail for us to understand the request.

13. Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” signal. There is not a uniform industry standard for responding to DNT signals, and AvailableMax does not currently respond to DNT signals as a standalone browser preference.

Some browsers and extensions offer Global Privacy Control or similar opt-out signals. Where legally required and technically detected by our systems or vendors, we will treat recognized opt-out preference signals as requests to opt out of applicable sale, sharing, or targeted advertising activities for that browser or device. You may also email privacy@availablemax.com to submit a request directly.

14. Changes to This Policy

We may update this Cookie Policy to reflect changes in our services, vendors, technologies, browser standards, privacy practices, or applicable requirements. When we update it, we will revise the “Last Updated” date above. If changes are material, we may provide additional notice through the site, dashboard, email, or another reasonable method.

15. Contact

If you have questions about this Cookie Policy or want to submit a cookie-related privacy request, contact us using the channels below.

• Privacy requests: privacy@availablemax.com
• Customer support: support@availablemax.com
• Security reports: security@availablemax.com
• Accessibility requests: accessibility@availablemax.com