FAQ & Policy Guide

1. General Questions

1. What is AvailableMax?

AvailableMax Inc. is a U.S.-based real estate technology company incorporated in Delaware. Our mission is to simplify the property search and listing process by providing a modern platform that connects buyers, sellers, renters, and agents in one place. We focus on digital-first solutions such as advanced search tools, MLS/IDX integrations, fraud detection, and a secure environment for all parties.

2. Is AvailableMax a real estate broker or agent?

No. AvailableMax Inc. is not a real estate broker, agent, or brokerage. We do not represent buyers or sellers in transactions. Instead, we provide tools and digital infrastructure for real estate discovery and communication.

3. Do I need an account to use AvailableMax?

You can browse homes and neighborhoods without an account. A free account allows saving homes, creating alerts, and accessing additional features.

2. Accounts & Profiles

1. How do I create an account?

To create an account, go to the sign-up page, enter your email, set a password, and complete verification. Once done, you can access your dashboard and all features.

2. I forgot my password — what do I do?

Click “Forgot Password” on the login page and follow the instructions. If you don’t receive the reset email, check your spam folder.

3. How do I update my email or notification settings?

In your account settings, you can update your email address, manage alerts, and change your notification preferences.

3. Searching & Saved Listings

1. How do I search for homes?

Use the main search bar to enter a city, ZIP code, or neighborhood. Apply filters such as price, beds, baths, square footage, and property type.

2. How do I save a home?

Click the save/favorite icon while viewing a property. Saved homes appear in your account after logging in.

3. Can I receive alerts for new listings?

Yes. Create a saved search and turn on alerts to receive notifications when matching properties are added or updated.

4. Listings, Data & Accuracy

1. Where does AvailableMax get listing data?

Our data is sourced from property owners, licensed agents, MLS/IDX feeds, and public records. Updates are applied daily.

2. Why do some listings differ from other websites?

Different platforms may receive updates at different times, causing variations in status, pricing, or photos.

3. Is all information guaranteed accurate?

No. All data is provided “as-is.” Users must verify important details with licensed professionals.

4. How do I report incorrect data?

Contact support with the property URL or address. Our team will review and correct issues as needed.

5. Privacy, Security & Cookies

AvailableMax uses strong encryption and industry-standard security practices. For complete details, review our Privacy Policy and Cookie Policy.

6. Payments, Premium Services & Refunds

1. Do you offer refunds?

Yes — under our Refund & Returns Policy. Refunds apply only to duplicate charges, technical failures, or un-delivered services.

2. What payment methods do you accept?

Major credit/debit cards, ACH transfers, and digital wallets where supported.

7. Legal, Compliance & Policy Topics

AvailableMax follows U.S. real estate regulations including the Fair Housing Act, RESPA, ADA accessibility rules, and MLS/IDX compliance. Review our Terms of Use for full legal obligations.

8. Technical Issues & Support

1. The website is slow — what should I do?

Try refreshing, clearing cache, switching browsers, or testing in incognito mode. If the issue persists, contact support.

2. I’m not receiving emails.

Check spam folder and confirm notification settings in your account.

9. Contact & Business Inquiries

General Support: support@availablemax.com

Business & Media: media@availablemax.com

Legal: legal@availablemax.com